Privacy Policy

Last updated: 10/15/2025

Our Commitment to Your Privacy

At Arrest Alert, we understand that you're trusting us with sensitive information about your loved ones. We take this responsibility seriously and are committed to protecting your privacy and personal data.

Information We Collect

Account Information

• Email address
• Phone number (for SMS alerts)
• Password (encrypted with bcrypt)

Monitored Person Information

• First and last names
• Date of birth
• Emergency contact information

Important: All personally identifiable information (PII) about monitored persons is encrypted using industry-standard AES-256 encryption before being stored in our database.

Usage Information

• Login times and IP addresses
• Alert history
• Subscription status

How We Use Your Information

We use your information solely to provide the Arrest Alert service:

• To monitor correctional facility databases for matches
• To send you alerts when a match is found
• To manage your subscription and billing
• To provide customer support
• To improve our service

Information Sharing

We never sell, rent, or share your personal information with third parties, except:

• When required by law or valid court order
• To payment processors (Stripe) for billing purposes
• To communication services (SendGrid, Twilio) for alert delivery

All third-party services we use are bound by strict confidentiality agreements and can only use your data to provide their specific services.

Data Security

We implement multiple layers of security to protect your data:

• All data transmission is encrypted using SSL/TLS
• Personal information is encrypted at rest using AES-256
• Passwords are hashed using bcrypt
• Regular security audits and updates
• Limited access controls for our team

Data Retention

• Active account data is retained while your subscription is active
• Alert history is kept for 90 days
• Deleted accounts are permanently removed after 30 days
• We never retain credit card information (handled by Stripe)

Your Rights

You have the right to:

• Access all data we have about you
• Correct any inaccurate information
• Delete your account and all associated data
• Export your data in a readable format
• Opt out of non-essential communications

Children's Privacy

Arrest Alert is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through the service.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@arrestalert.com
• Address: Arrest Alert, LLC, New York, NY